Something looks broken

Please do not worry. Every change in Softminal Cache can be undone. Try these steps in order.

  1. Undo. Click Undo in the top bar to go back to the settings before your last change.
  2. Purge. Clear the cache, then load the page again in a private window.
  3. Safe Mode. Turn it on from the gear menu. If the problem goes away, an optimisation caused it. Turn options back on one by one to find which one.
  4. Exclude. If one script or style is the cause, add it to “Don’t delay these scripts” or “Don’t change these styles”.

Common cases

You seeTry
A slider or pop-up does not workAdd its script to “Don’t delay these scripts” on the JavaScript page, or turn off defer JS.
Layout looks differentTurn off CSS minify, or add the stylesheet to “Don’t change these styles”.
Logged-in visitors see old contentTurn off “Cache for logged-in users”, or shorten “Keep pages for”.
A form says the link expiredSet “Keep pages for” to 10 hours or less.
You always see BYPASSYou are logged in. Test in a private window.

Still stuck? Turn on the debug log on the Tools tab, reproduce the problem, download the log and send it to us at support.softminal.com.

Still stuck? Please write to us at support.softminal.com. Our team will help you.